Sr. Account Manager

Eden Prairie, MN


Horizon Agency, located in Eden Prairie, MN is seeking a Senior Account Manager to join our premier Agency. This is an exciting opportunity for candidates who have advanced industry experience related to Property and Casualty account management, brokerage operations and/or marketing with a multi-line insurance agency. In addition to industry experience, Horizon is seeking individuals who display passion about the company and clients they serve. The Sr Account Manager is responsible for working in direct collaboration with Horizon Producers to proactively and effectively service and support existing clients, aid in retention of new and renewal accounts, and to consistently uphold Horizon’s exceptional service standards. At Horizon Agency, we offer a competitive benefits package, opportunities for advancement, and a flexible at home and/or in office work location! If you are looking to advance your career and are self-motivated, customer service focused, and meet the qualifications of the Sr Account Manager defined, we look forward to hearing from you!

Highlights of the responsibilities of the Sr. Account Manager include, but are not limited to:
  • Day to day client servicing of Horizon’s premier accounts which includes analyzing the needs of the clients, accurately answering questions regarding coverage, policy change quotes, and promptly process of endorsements and claim requests
  • Politely and promptly answering new business calls and promptly addressing client requests, as appropriate
  • Timely completing applications for designated new and renewal
  • Broadly participates in the retention and growth of the assigned book of business
  • Directly manages review of designated accounts; process and confirms collection of all audits
  • Actively manage outstanding claims; advise management of outstanding claims and assist in claims resolution as needed

The Qualifications of This Role Are:
  • A minimum of 5 years’ experience in property & casualty account management; marketing with a multi-line insurance agency or brokerage operation is required
  • Technical insurance knowledge with proven understanding of Property and Casualty coverage definitions
  • CISR designation and/or equivalent is required
  • Insurance licensed within State of Minnesota, preferred or willingness to obtain

Our Ideal Candidate brings the following:
  • Extraordinary customer service skills and presence while possessing a positive attitude through all client interactions
  • Outstanding planning and organizational skills; ability to prioritize work and meet deadlines; efficient multi-tasker; effective follow-up; detail oriented and demonstrates a commitment to accuracy by delivering high quality work
  • Must be a self-starter with the ability to positively influence others. Effective presentation skills through both verbal and written communications.

Benefit offerings:
  • Competitive base salary with opportunities for advancement and commission (if applicable)
  • Comprehensive employee benefit package
  • 401(k) plan with employer match
  • Paid Time Off / Support of Work Life balance
  • Flexible schedule to include in office or at homework location

More About Horizon Agency

Horizon Agency, Inc. is a premier, independently owned generalist agency with unique expertise. At Horizon we differentiate from the competition by offering our clients access to over 60 different insurance companies. We provide commercial business insurance, personal insurance, life, health and employee benefits insurance, security bonds, and investments. Our award-winning team takes great pride in offering some of the most exclusive insurance programs in the country. Examples of our renowned commitment to bringing tailored solutions to the marketplace include The Outdoor Sports Insurance Program and The Connected Insurance Program for the LGBTQ+ community.

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